There is a two-year warranty against manufacturing and material defects for the frame and components. This is not valid for parts subject to wear and tear, such as tires, tubes, and chain. Damage resulting from misuse, violence, and normal wear and tear is not covered. The
warranty is only valid for the original purchaser and does not cover labour cost to replace any replacement part.
1 year voluntary battery capacity guarantee
The MK1-E electrical components from Bosch are covered under the warranty described above. Rechargeable batteries are wear parts and their capacity diminishes over time.
Batteries with reduced capacity function normally and you can still ride the bike as usual. Butchers & Bicycles offer a 1 year voluntary guarantee on the battery capacity. We guarantee that the battery capacity will not fall under 60% within 1 year, or within the first 500 full charge cycles (whichever comes first).