Need to know more? 

Find questions and answers below

All of our dealers have a demo bike available for demonstration at all times. Find the complete list of dealers on the page ‘Find store'.
Width: 91 cm
Length: 225 cm
Height: 106 cm
Weight: 49 kg (with SRAM NX drivetrain and front door, incl. 400 Wh battery)
Find all tech specs on the page ‘Tech Specs'
The MK1-E maximum load is a total of 200 kg. The maximum load in the front box is 80 kg and max. rider weight is 120 kg. However, we recommend to always keep a balance between the driver's weight and the weight in the box. Total permissible weight is 250 kg (cargo bike + rider + passengers & cargo)
Find all tech specs on the page ‘Tech Specs'.
Front tires:
20 x 2.15 (max 2.35 - min 1.35)
Schwalbe Big Ben. Recommended tire pressure: 3,5 bars, Dunlop valve
Rear tire:
26 x 2.15 (max 2.35 - min 1.35)
Schwalbe Big Ben. Recommended tire pressure: 3,5 bars, Dunlop valve
2 kids can be seated and secured in the box (using Child Seat for Two accessory). It is possible to install a standard bike child seat on the back of the cargo bike.
Yes. If you have a car seat for your baby/infant with an ISOFIX base, this is easily clicked into the brackets included inside the box. The interface is only compatible with seats with a support foot designed to rest on the vehicle's floor. The interface is not compatible with top tether systems. Refer to manufacturer instructions to determine if a given child seat is compatible with MK1-E and for installation instructions. It is not recommended to ride the cargo bike with a child that is less then 9 months old. Consult a paediatrician before transporting your child in the cargo bike.
Yes, it is possible to change your older box to the new model from 2017 and get the modular advantages the 2017 box has. Please contact your local dealer for more information.
You can choose between two gear options based on your needs.
1. Sram NX 1x11 derailleur gear is an external gear solution with 11 gears. It's perfect if you ride in hilly areas.
2. Nuvinci N380 & Gates CDX belt drive is an internal gear system with infinity gears. It's perfect for an urban lifestyle and will be the closest you get to a maintenance free setup. You can upgrade the Nuvinci N380 to an automatic gear solution, the Harmony H|Sync.
It's powerful, reliable and great - we believe it's the best on the market. Find all details about the battery, motor and display on the ‘Features’ page.
Yes, you can. The frame has mounting holes for a frame lock. We recommend you combine it with a strong chain (Like the ABUS Citychain 1060, 170cm) and lock the bike through the frame and rear wheel to an immovable object.
Yes, sure! You can choose between a Hood with Skyview, a Flat Cover or a Parking Cover. See the complete list of MK1-E accessories on the ‘Accessories' page.
Follow the link to know more about your payment options. In Denmark you can finance the bike through SPAREXPRES. Please contact your local dealer about your financing options.
This will vary from dealer to dealer. Some dealers have the MK1-E in stock. Please contact your local dealer for further information on the actual delivery time.
We recommend a service check within the first 3 months/600 km after purchase. After that we recommend a service check every year or after every 1000 km.
In order to book service for your bike please contact your local dealer. If you want to book service in Copenhagen, please follow the service link at the bottom of the page.
There is a two-year warranty against manufacturing and material defects for the frame and components. This is not valid for parts subject to wear and tear, such as tires, tubes, and chain. Damage resulting from misuse, violence, and normal wear and tear is not covered. The warranty is only valid for the original purchaser and does not cover labour cost to replace any replacement part.

1 year voluntary battery capacity guarantee
The MK1-E electrical components from Bosch are covered under the warranty described above. Rechargeable batteries are wear parts and their capacity diminishes over time. Batteries with reduced capacity function normally and you can still ride the bike as usual. Butchers & Bicycles offer a 1 year voluntary guarantee on the battery capacity. We guarantee that the battery capacity will not fall under 60% within 1 year, or within the first 500 full charge cycles (whichever comes first).